These are our terms and conditions for the use of our website pixies-forest-dawlish.sumupstore.com and the purchase of products through the website.
If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that Pixie's Forest may at any time make changes to or remove part of this website without any liability to customers for such changes. Pixie's Forest reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you the customer and us once your order has been processed and dispatched.
When you as a customer place an order via this website, you warrant by placing the order that:
- You are not a minor or otherwise legally incapable of entering into a binding contract.
- The personal details which you give us on registration are fully complete and accurate.
- You are not using a false name or the name of any other person or body which you are not authorised to use.
Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.
Cancelling an order
As a customer, you are free to cancel an order within 24 hours.
Delivery
You as a buyer are free to choose from mentioned and at the time relevant delivery option(s).
- Pickup at store
- Delivery by Post
Returns Policy
Pixie's Forest accepts returns within 14 days of receipt and if products are not used, changed, washed or otherwise manipulated or damaged by the buyer. Products need to be returned in original packaging. The buyer is responsible for the return postage charges.
Photo evidence is needed for any damaged items that may have occurred during delivery. In the event of returning these items, please contact Pixie's Forest for return details.
Refunds are for the item price only. Unfortunately, postage paid cannot be refunded as the service has been provided and paid for.
Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.